Privacy Policy
Last updated: April 4, 2026 · [LEGAL REVIEW REQUIRED]
Introduction
This Privacy Policy describes how NAVIDAD Health OS (“we”, “us”) processes personal data when you use our websites, demos, and—where applicable—the cloud services we provide to healthcare organizations (“Customers”). [LEGAL REVIEW REQUIRED]
Data controller
For website visitors, the controller is the NAVIDAD entity operating this site. For production health services, Customers (clinics, hospitals, labs) are often independent controllers for patient care records; we act as a processor under agreement. [LEGAL REVIEW REQUIRED]
Data we process
- Contact and account identifiers (name, email, phone) when you request demos or trials.
- Usage and diagnostic data needed to operate and secure the service.
- Where Customers upload clinical data, processing is governed by the Customer agreement and applicable law.
Purposes and legal bases
We process data to provide and improve the platform, communicate with you, meet legal obligations, and—where allowed—send relevant product information. Legal bases may include contract, legitimate interests, and consent where required. [LEGAL REVIEW REQUIRED]
Sharing and subprocessors
We use infrastructure and communications providers under strict agreements. A current subprocessor list is available on request. [LEGAL REVIEW REQUIRED]
Retention
We retain data only as long as needed for the purposes above, including legal, security, and audit requirements. [LEGAL REVIEW REQUIRED]
Your rights
Depending on jurisdiction, you may have rights to access, rectify, delete, restrict, or port your data, and to object to certain processing. Indian data principals may have rights under the Digital Personal Data Protection Act. [LEGAL REVIEW REQUIRED]
Security
We implement administrative, technical, and organizational measures aligned to healthcare expectations. See also Security.
International transfers
Where data moves across borders, we use appropriate safeguards such as standard contractual clauses where applicable. [LEGAL REVIEW REQUIRED]
Children
Our services are not directed to children for independent sign-up. [LEGAL REVIEW REQUIRED]
Changes
We will post updates to this page and adjust the “Last updated” date.
Contact
Privacy questions: privacy@navidad.health · Contact form