Platform Architecture
A Unified Digital Health OS Built for Scale
NAVIDAD connects patient touchpoints, clinical workflows, operations, and finance through a single platform core — deployed the way your organization needs, with interoperability and auditability by design.
- ABDM Compatible
- HIPAA-Ready
- DPDP Compliant
- 99.95% Uptime
How it's built
Platform Layers
Every component of NAVIDAD is designed to work together. Modules share a common service foundation — no bolt-on integrations, no duplicate data stores.
Layered Architecture
Identity, tenant context, clinical services, billing engines, and integrations share a common API and permission model — modules activate without re-plumbing your hospital.
Enterprise-Grade Data Boundaries
Operational data lives in an isolated, regulation-ready store with strong per-tenant boundaries. Your organisation's data is never co-mingled with another's.
Built-In Interoperability
Exchange-ready APIs and mapping pipelines let labs, documents, and patient summaries flow seamlessly across care providers and national health rails.
PHI-Safe AI Layer
Every AI feature routes through policy checks, minimization, and human review — never bypassing clinical safety obligations or the immutable audit record.
RBAC + ABAC Authorization
Role and attribute-based access controls enforced at the data layer — no user sees records they are not authorised for. Every entitlement check produces an auditable decision record.
Real-Time Event Bus
Lab results, vitals, orders, and billing events share the same event infrastructure — no nightly batch reconciliations, no siloed point solutions.
National connectivity
One Network. Every Point of Care.
NAVIDAD acts as the connective tissue between hospitals, clinics, labs, pharmacies, home care teams, and telehealth services. A single patient record travels with them — securely, with consent.
- Hospitals & tertiary care centres
- Diagnostic labs with instrument bridges
- Retail & hospital pharmacies
- Home healthcare visit teams
- Telehealth & virtual consult providers
- Public health programmes & registries
Flexible deployment
Deploy the Way Your Organization Needs
From shared cloud to air-gapped on-premise — the same NAVIDAD codebase, the same APIs, the same compliance posture.
Shared SaaS
Fastest time-to-value
Hosted on NAVIDAD-managed infrastructure. Centralized operations, automatic updates, and shared security controls. Ideal for clinics, diagnostic centres, and growing hospital networks.
- Managed upgrades
- Shared SLA
- Fastest onboarding
- Cost-efficient
Dedicated Cloud
Isolation for larger orgs
Fully isolated cloud environment in your preferred region. Your data never co-mingles with other tenants at the infrastructure layer. Suitable for hospitals with enterprise compliance requirements.
- Infra isolation
- Private VPC
- Custom SLA
- Regional residency
On-Premise / Hybrid
Where policy requires local
Deploy within your own data centre or air-gapped network. NAVIDAD handles the software stack; your team controls the hardware and network boundary.
- Air-gap capable
- Local data residency
- Your infra team
- Policy compliant
Enterprise-grade security
Healthcare-Grade Trust by Default
Multi-tenant isolation, immutable audit logging, and jurisdiction-aware data controls — not add-ons, but foundational design decisions from day one.
AES-256 Encryption
Data at rest for all PHI stores
TLS 1.3
All data in transit, everywhere
ABDM Compatible
India digital health rail ready
HIPAA-Ready Controls
US privacy framework alignment
DPDP Act Aligned
India personal data protection
Multi-layer Tenant Isolation
Row-level data separation between organisations
Immutable Audit Log
Every PHI access hashed and recorded
SOC 2 Ready
Security trust service criteria
Certifications vary by deployment tier — we publish an accurate control matrix per contract. Read the security overview →
AI governance
PHI-Safe AI — Every Request, Every Time
Every AI feature in NAVIDAD routes through a protective pipeline: PHI detection, minimization, policy check, and human review hooks — before any data reaches an external model.
- Automatic PHI detection and redaction before any AI processing
- Flexible AI model integration — switch or combine models without workflow changes
- Kill switch per organisation — disable AI instantly with one toggle
- Human review workflows for high-risk AI suggestions
- Full audit log: request, response, model version, and reviewer
- Clinical decision support hooks for drug interaction and care pathway guidance
Open ecosystem
Integrates with the Stack You Already Use
Pre-built adapters for government health rails, payment gateways, communication channels, and imaging systems. No custom glue code required.
- ABDM / NHA
- Health Data Exchange
- Clinical Interoperability
- Razorpay
- Stripe
- WhatsApp Business
- Twilio SMS
- DigiLocker
- eSanjeevani
- DICOM / RIS
- AWS / GCP
- Ayushman Bharat
and 40+ more integrations via documented APIs and standards-based adapters
Platform capabilities
What the Platform Delivers
Every capability is built for reliability, security, and clinical scale — no proprietary lock-in, no black boxes.
| Capability | What You Get | Why It Matters |
|---|---|---|
| Connectivity | Real-time & Request–Response | Live clinical dashboards, instant alerts, and workflow events update without page refresh |
| Security | Zero-trust authentication | Industry-standard secure login with automatic session protection and token rotation |
| Health Data Exchange | Interoperability-ready | Pre-built adapters for national health rails and international clinical data exchange standards |
| Data Storage | Multi-tenant isolation | Strict per-organisation data boundaries — your data is never co-mingled with another organisation |
| Performance | Sub-100ms API responses | High-performance caching keeps workflows fast under peak clinical load |
| Background Processing | Reliable task engine | Automated tasks — reports, reminders, billing — run with guaranteed delivery and retries |
| Search | Instant clinical search | Typo-tolerant, semantic patient, medication, and diagnosis lookup across your full dataset |
| AI Capabilities | Flexible AI integration | Works with leading AI models — every request passes through PHI protection and safety controls |
Build on NAVIDAD
Developer-First by Design
Build custom integrations, extend modules, and connect your internal tooling through documented, versioned APIs — without waiting on our roadmap.
Fully Documented Integration APIs
Every endpoint is documented and versioned. Auto-generated TypeScript and Python clients are available so your team can integrate in hours, not days.
Webhook Event Catalog
Subscribe to clinical, operational, and financial events with typed payloads and retry semantics built in.
Sandbox Environment
Isolated sandbox with seeded clinical data. Build and test without touching production PHI — provisioned in minutes.
Module Entitlement API
Programmatically query which modules are active for a tenant. Gate your custom UI features against the same entitlement store.
Get started today
Ready to Unify Your Healthcare Operations?
One platform for clinical, operational, financial, and AI-powered workflows — deployed the way your organization needs, ABDM-compatible from day one.
No commitment required · Implementation support included · ABDM-compatible from day one